08/11/2023
An analysis of our London events this year revealed that the majority were held in hotels from two specific chains. Curious to understand why, I explored whether it was due to a personal preference, consistently better pricing, or another factor. It turns out that these two hotel chains were the first to respond to our enquiries, allowing us to present their options to our clients first. By the time other offers arrived, our clients had already formed a preference for the initial hotels, leading to a frequent selection of these venues. This insight highlights the importance of prompt communication in the competitive event management industry.